27 August, 2018

Company policies

ISO 9001 Manual

Micale Milling Tools, C.A. developed, implemented and formalized the Quality Management System in order to:

  • Satisfy the requirements of the international standard ISO 9001: 2008
  • Document the best business practices of the company
  • Understand and more adequately meet the needs and expectations of their clients
  • Improve the overall management of the company

The quality manual describes our Quality Management System, outlines the fields of authority, relationships and duties of the personnel responsible for the performance of the company.

The manual is divided into eight sections that are directly related to the requirements of ISO 9001: 2008. Each section begins with a statement expressing the duty of Micale Milling Tools, C.A. to implement and satisfy the basic requirements of the standard referred to. After each statement, specific information is provided about the procedures that describe the methods used to implement the pertinent requirements.